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Contact EMPAWAD support

Tell us what's going on. You'll get a reference number to keep track of your request.

Describe what happened and what you'd like us to do. Don't include card numbers or passwords.

Is this about an order? Sign in to attach it to your request.

We'll reply to this address.

Problem with a specific order?
For a problem with items you received, open a dispute from the order page (Orders → your order). It keeps the evidence and the order history together.
Keep your codes safe
EMPAWAD support will never ask for your pickup or delivery code, password or full card number.